Privacy Policy

Last Updated: December 27, 2025

At Novlo Films, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit novlofilms.com or work with us.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or email us at hello@novlofilms.com. This may include your name, email address, phone number, company name, and details about your video project.

We also collect basic technical information when you visit our website, including your IP address, browser type, and pages you view. This helps us understand how people use our site and improve the experience.

How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotes, communicate about your project, and deliver our video production services. We may also use your email to send updates about your project or occasional company news, but you can opt out anytime.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us run our business, like hosting providers or email services, but only as needed to provide our services.

We may disclose information if required by law or to protect our rights and safety.

Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookies through your browser settings.

Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You can also withdraw consent for us to use your information at any time. To exercise these rights, contact us at hello@novlofilms.com.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a new date at the top.

Contact Us

If you have questions about this privacy policy or how we handle your information, reach out to us at hello@novlofilms.com.

Novlo Films Winnipeg, Manitoba, Canada